Customer Support and Worry-free Shopping: If you have any questions or need assistance with the product, please feel free to contact us. We are committed to providing the best customer service and shopping experience, ensuring that your purchase is worry-free and satisfactory. Multi-platform Compatibility, Easy to Operate: Compatible with iOS, Android, HarmonyOS, and other systems. Download the APP by scanning the QR code, press the power button to start the device, and connect to the earwax camera via Wi-Fi. The user interface is simple, the operation is intuitive, and it is easy to use. It is recommended that children use it under the supervision of an adult to ensure safety. IP67 Waterproof & Intelligent Temperature Control: It has a built-in 270mAh rechargeable battery, which can be used for 40 minutes after a full charge. Equipped with an intelligent temperature control chip, the device maintains a temperature close to that of the human body during use, providing a comfortable and safe cleaning experience. The earscope, ear spoon, and lens with an IP67 waterproof rating can be washed with water or wiped with alcohol (note: the device's body is not waterproof). Soft Silicone Ear Spoon: Featuring a 3.5mm ultra-thin lens and a silicone ear spoon cover, the skin-friendly soft silicone material effectively prevents scratches to the ear canal, ensuring a gentle and safe cleaning process. Please ensure that the silicone ear spoon is securely attached to the ear spoon before use. 1080P High-Definition Earscope: The cleaning earscope is equipped with 6 LED lights and a 1080P high-definition camera, offering a 360° wide-angle view that allows you to clearly observe and remove earwax. Suitable for adults, children, and pets, it can also be used to inspect teeth, noses, throats, scalps, and other body parts. It is a preferred tool for family health care.