Shipping & Refund Policy:
We’re delighted to deliver your order straight to your doorstep within 5-10 days max 🚀 for a flat shipping rate of $19.99—no matter the size of your order! 😀
Customs & Import Fees
We want your shopping experience to be smooth and hassle-free! If your order is being shipped from a different country than where you live (you’ll see the shipping location on the final Checkout Page), here’s what you need to know:
- Many countries do not require any additional customs fees, and our courier will handle everything to ensure a smooth delivery.
- Some countries may require customs fees. If you’re unsure about potential charges, we recommend calling the courier’s office in your country before placing your order. (You can see which courier we’ll be using on the Checkout Page as well!) They’ll be happy to provide any necessary details. 🧐
- Please also check whether your country allows your order to clear customs. If any approvals, paperwork, or extra payments are required, these will be your responsibility.
Damaged or Defective Products
Your satisfaction is our priority! If you receive a damaged product, just let us know—we’ll be happy to arrange a return to our nearest distribution center and issue a full refund for the affected items. 💯
Order Returns & Customs Holds
If your order cannot be cleared through customs and is returned to our warehouse, just let us know to refund 65% of your order’s value to help cover the return shipping costs.
If you have any questions, feel free to reach out to us—we’re always here to help! 😊
