Power setting:
The device is effective at all intensity levels including the lowest setting. It is not necessary to use the highest power level to achieve maximum esults.
The power level vary on different person, start with lowest setting and raise the power level gradually to obtain optimal result.
How often:
15-20 minutes for each treatment and 3-4 treatment a week,reduce to 1-2 treatment a week once the result had been shown.
The lights on my mask aren't red - they appear orange/yellow. WhyIs my mask defective
It is highly unlikely that your mask is defective. There are a couple reasons why it appears to be a different color from the red you might be expecting: The first being the prescribed 630-650nm wavelength, which actually falls under an orange-red classification to be more accurate. A quick Google search on 630nm- 650nm will confirm this! Furthermore, human eyes are wonderful in that they adapt readily to a variety of conditions, including bright light that are emitted by this mask. This does mean, however, that something that initially appears 'red' will appear to have changed color over time. This is unlikely to be the case.